Legal
Privacy Policy
Last updated: 2026
Who we are
Optimal Tiling is a private domestic tiling business operating across the South of England. This policy explains what information this website collects and how it is used.
Information we collect
When you submit an enquiry we collect the details you provide: your name, email address, telephone number, postcode, the description of your project, any optional project details and any photographs you upload. We also record the date the enquiry was submitted.
How photographs are stored
Photographs you upload are stored in private storage. They are not publicly accessible and are only opened by the business owner through a secure link when reviewing your enquiry.
Why we use your information
Your details are used solely to respond to your enquiry, to prepare a quotation and to arrange any agreed work. We do not sell your information or pass it to third parties for marketing.
Marketing
Marketing consent is optional and separate from your enquiry. If you do not opt in, you will only be contacted about the enquiry you submitted.
How long we keep it
Enquiries are kept for as long as needed to respond and to maintain records of quotations and completed work. You can ask for your enquiry and any photographs to be deleted at any time by contacting us.
Your rights
Under UK data protection law you have the right to request access to, correction of, or deletion of the personal information we hold about you. Requests can be made using the contact details on this website.
Cookies
This website keeps the amount of stored information to a minimum. See the cookie policy for details.
Contact
Questions about this policy can be raised through the contact page.